We are seeking a Service Engineer to join our team. This role provides technical expertise and support to customers and the Lion sales team, ensuring high-quality service for our products.

The Service Engineer will work both on-site at customer locations and remotely, supporting salesrepresentatives on technical calls when required. Frequent travel may be necessary to meet customer needs.

 

Key Responsibilities

 

Service & Support

• Provide on-site field operations support and commissioning in accordance with customer contracts or Service Level Agreements (SLA).
• Conduct troubleshooting, repairs, and servicing of machinery, hardware, and software at customer premises to ensure the highest standards.
• Perform pre-delivery inspections and set up new machines prior to installation.
• Write detailed technical reports on service activities and communicate findings to relevant departments.
• Report and escalate any observed incidents or irregularities through the proper operational channels.
• Adhere to installation guidelines and industry best practices to ensure high-quality field operations.
• Conduct technical training sessions for team members and customers when needed.
• Assist customers with after-sales support and spare parts replacement.

 

Qualifications & Skills

• Bachelor’s degree in Engineering (Mechanical, Electrical, or related field) or equivalent experience.
• Experience in technical service, commissioning, troubleshooting, or maintenance.
• Strong understanding of mechanical, electrical, and software-based systems.
• Excellent problem-solving skills and ability to diagnose and resolve technical issues efficiently.
• Strong report writing and communication skills.
• Ability to work both independently and as part of a team.
• Flexibility to travel frequently for on-site support.
• Fluent in Dutch and English (both written and spoken).

 

What We Offer

• A friendly, cooperative, and motivating company culture where teamwork is key.
• An inspiring workspace, including an air hockey table for fun and relaxation.
• A market-conform salary between €2.800,- and 3.800,-, depending on the experience. Salaries come with additional benefits and extras.
• Opportunities for growth, training, and professional development.
• A flexible hybrid work environment with opportunities for travel.

 

About working at Lion
At Lion Marine Group, we foster a friendly, cooperative, and motivating work environment where teamwork and innovation thrive. We believe in creating an inspiring workspace where employees feel valued and supported.